Q: What exactly does web site migration mean and what does it involve?
A: The website migration service that we are offering is free (to a certain extent). We will transfer your website(s) to our high–end cloud hosting platform without you having to do anything. We know from experience that swapping hosting providers can result in lost information and unwanted network downtime. That is the reason why we’ll do all that for you for free!We’ve got highly skilled administrators whose chief responsibility is to ensure that your website works precisely as it did on your old hosting platform. The administrators are well–versed in migrating custom–made websites, as well as websites that are based on famous scripts like Joomla™ and WordPress.
Q: How much time will it take for my website to be moved to your platform?
A: There are lots of factors to take into consideration – the overall amount of files, the size of the database, the complexity of the website itself and the current workload of our web site migration professionals, etc. That being said, we do try to perform all website migrations in a 48–hour period. Less sizeable sites are migrated faster – typically in under 24 hours.
Q: What data will I be required to provide to your Website Migration Department?
A: Yup. We will need to have the name of the site that you want us to move. We will also require a way to access your present hosting account so that we can get the files associated with your web site.
Q: My old hosting account has delicate info inside. How can I rely on you?
Q: Will there be any downtime for my site?
A: While we move your website, it will be available both in your web hosting account with us and in your account with your old hosting provider. As soon as the migration is done, we’ll make sure that everything is functioning correctly and that the integrity of your web content is not jeopardized before informing you that the migration is complete. Then we’ll explain to you how to move the domain to your web hosting account with us and how to change your DNS settings.
Q: Will my present hosting provider need to do anything?
A: No. Aside from your login info for the Control Panel, we won’t require anything. We will never contact your hosting provider. They will not know anything about the transfer either.
Q: Does it make any difference what platform my present provider is using?
A: We support all Linux–driven web hosting platforms. Generally, if we can gain access to your Control Panel, we will be able to migrate your site.The only platforms that we do not support are closed–source website management platforms like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.