A 99.9% Server Uptime
We have set up our shared web hosting platform using dependable hardware and significantly customized software. Our admins have installed a customized version of Security–Enhanced Linux on our web hosting servers to guarantee maximum security and stability. We have set up a number of DDoS protection appliances coupled with highly effective firewall software to make sure our internal network is unassailable and secure.
All Linux shared web hosting packages plans include a 99.9% server uptime guarantee. And irrespective of which datacenter you pick, the guarantee remains unchanged.
A 99.9% Network Uptime
If you’d like to offer a topflight hosting service, you can hardly trust the default network configuration in a datacenter. We’ve built our own custom network in an attempt to ensure the ultimate connection speed with the outside world.
And because of this, regardless of which data center facilities you select: our USA data center, our UK data center, in our data center Finland, in our Eastern Europe data center or our Australian data center, you will take advantage of an assured 99.9% network uptime. And this uptime guarantee is available with all web hosting plans offered in each datacenter.
A 30–Day Money–Back Guarantee
Our company offers a 30–day money–back guarantee with all our cloud hosting plans. If you are not satisfied with our web hosting services, or if you consider them insufficient, or if you decide that you should use a Linux VPS packages rather than a cloud hosting plan – you will get a reimbursement, no questions asked.
All domain name registrations are nonrefundable, but you’ll retain total control of your domains even when you close your account with us.
24/7 Technical Support
When you own a hosting company, your technical engineers are of key importance. That’s why we have cautiously picked a highly qualified team of customer service technicians, each with several years of training behind his back. Thanks to them, we offer 24x7 support with each of our hosting services.
And not just that, our company offers a 1–hour response time guarantee. All questions are responded to within one hour and our average ticket response time is below twenty minutes!