1 hour ticket response
Fast assistance is our main concern and that is the reason why we have a team of well–trained customer service technicians who will be happy to provide a prompt response to any question that you may possibly have. Simply submit your tech support ticket from your Web Hosting Control Panel and we will respond back to you within 60 minutes at the latest. As a matter of fact, we work hard and aim for a twenty–minute technical support ticket response time.
A Premium Customer Service
We have a team of web hosting support engineers who are eager to answer all your requests anytime you are in need of help. The vast majority of our customer service technicians have many years of experience in the Linux shared web hosting packages market, which implies that you can constantly depend on quick and detailed answers to your concerns.
An Easy–to–Browse Help Center Section
In the Web Hosting Control Panel you can find an intuitive Help section where you can get quick tips on how you can use our services. You can see the answers to your queries in the F.A.Q. section, see more tips in the web hosting account administration articles or check the instructional video tutorials.